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IT Support Services
IT Support Services
IT-C are able to offer a bespoke IT & Computer Support Service to meet the needs of your organisation. Our support technicians have over 30 years combined experience of providing support services.
Our focus is to keep your IT systems operational and available, so you can concentrate on running your business.
We are able to customise our IT support packages to meet the exact needs of your business, so we can seamlessly integrate into your organisation and become an extension of your existing operations, providing your with a professional expert service regardless of the size of your business. Based in Great Yarmouth Norfolk we can provide a rapid response for companies across Norfolk & Suffolk when problems which cannot be resolved remotely. Our support services are broken into three main areas :-
Contract Support
For a fixed monthly fee our contract support services provide you and your company with unlimited telephone support, optional on-site support to rectify problems whcih cannot be resolved remotely and optionally regular scheduled maintenance visits to identify faults and and resolve any IT issues you have.
Pay As You Go Support
If you feel your business does not need the level of service offered under our contract support agreements, we will happily support your IT systems and offer any of our services on a chargeable per job basis.
Online Backup
Our online backup system provides a reliable, worry free, automated and fully managed online backup service.
Unlike Other providers we charge a simple flat per Gigabyte per month rate, we do NOT apply extra charges for backing up multiple systems or Exchange/SQL servers.
